· · · Slow & Real Jewelry · · ·

General Terms and Conditions and Privacy Policy



This website is operated by GRINGAS, a Spanish national, domiciled in C/Maestranza 25 ground floor, 29016 Malaga Spain, with tax identification number 26245928F, and is governed by these conditions of use (the "Terms of Use"). The word "You" and "your" refer to You, anyone who accesses or uses this website. By accessing, browsing or using this website, You acknowledge that you have read, understood and express your willingness to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, you must not use this website.


If you create a GRINGAS customer account, it is your responsibility to maintain the confidentiality of your account information as well as your password and to restrict access to your computer to prevent any unauthorized access to it. You accept responsibility for all activities performed from your account, as well as for not having maintained the confidentiality and security of your password. Notwithstanding the foregoing, all unauthorized uses of your user account or other security breaches must be immediately communicated to GRINGAS. Please ensure that all data you provide to Gringas is correct and up to date at all times. You can update your information in the "Login" section of the website. GRINGAS has the right to deny access to the website, terminate the customer's account, remove or edit the content of the website in its sole discretion.


As the owner responsible for the automated files of personal data derived from this website GRINGAS puts to the attention of the visitors and users of its website its policy of protection and processing of personal data, guaranteeing compliance with the obligations laid down by the regulations of Protection of Personal Data.

GRINGAS, as responsible for the file, undertakes to respect the confidentiality of its personal information and to guarantee the exercise of its rights of access, rectification, cancellation and opposition.

GRINGAS takes the necessary technical and organizational measures to ensure the security of personal data and thus prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, all in accordance with the provisions of the data protection regulations


Users of this website may exercise the rights of access, cancellation rectification and opposition to their personal data (ARCO Rights) free of charge.

To do this, they may send a letter by post to the address of GRINGAS located at C/Maestranza 25 ground floor, 29016 Malaga, or send an email to the address info@gringas.es or to gestionjoyeria18k@gmail.com and in both cases must attach a copy of document proving your identity, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data you have provided us with the email we would appreciate it if the aforementioned communication specifically stated that circumstance indicating the email address respecting which the rights of access, rectification, cancellation and opposition are exercised.


GRINGAS informs the users of the website of the voluntary or mandatory nature of providing the personal data requested in the forms of access and registration to the services and / or contents offeredon the website.

In addition, GRINGAS informs that in compliance with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce requests your consent for the processing of your email for commercial, promotional or commercial purposes of the activity of the organization.

The personal data you may provide us will be processed in a file responsibility of GRINGAS, whose purposes are:

1.- The development, fulfillment and execution of the contract of sale of the products that you have purchased or any other contract between the two;

2.- To attend to the requests you make to us;

3.- Provide you with information about GRINGAS products or other associated companies, including, in connection with such products, the sending of commercial communications by email or by any other equivalent means of electronic communication (such as SMS, FACEBOOK, INSTAGRAM, LINKEDIN...) as well as through the making of telephone calls.

4.- In the event that you provide us with personal data of third parties, You are responsible for having informed and obtained their consent to be provided for the purposes detailed in this policy. In the event that you have purchased a product for a third party, the personal data of these third parties provided will be used only for: a) The handling of the shipment or verification of receipt of the product, and b) to meet the requests that You or such third party proposes to us;

In order to fulfill the stated purposes, it may be necessary for us to communicate or assign the information you have provided to us to partner companies so that we understand that, by registering and providing us with information through this website, you expressly authorize us to make such communications and / or assignments to those companies.


The user (You) hereby guarantees that the personal data provided is true and accurate and undertakes to notify any changes or modifications thereof. Any loss or damage caused to the site or to the person responsible for the website or to any third party by communicating erroneous, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the user.


This website is not in contact with minors. In any case, in the event that there are users of our website under the age of 18, they must provide GRINGAS with written permission from their parents, guardians or legal representatives, consenting to the processing of their data.


A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.

GRINGAS uses its own and third-party "cookies" in order to allow and facilitate the user's interaction with it. Likewise, the statistics services – own or third parties- used by the website may use "cookies" in order to establish metrics and patterns of use of the site. Access, use and in general browsing the website necessarily imply the user's consent to the use of "cookies" by GRINGAS and/or its service providers. GRINGAS uses the following "cookies" on this website:

  • "Cookies" strictly necessary for the provision of certain services expressly requested by the user: if these "cookies" are disabled, you will not be able to receive correctment
and our content and services.
  • Analytical "Cookies" (for the monitoring and statistical analysis of the behavior of all users), if these "cookies" are disabled, the website may continue to function without prejudice to the information captured by these "cookies" about the use of our website being stored.
  • The Help function of most browsers tells you how to set your browser to not accept "cookies", to notify you each time you receive a new "cookie", as well as to completely disable all "cookies". In addition, you can disable or delete similar data used by browser extensions( add-on), such as "Flash Cookies", by changing the settings of such extensions or by visiting the manufacturer's website.

    To allow, know, block or delete cookies installed on your computer you can do so by configuring the options of the browser installed on your computer.


    1. Introduction

     This document contains the Terms governing your use of this website and the contract that binds us two - You and us - (hereinafter the "Terms"). These Terms set forth the rights and obligations of all users (hereinafter "You"/"your") and those of GRINGAS (hereinafter "we" / "our" / "Seller") in connection with the products/services we offer through this website or any other website to which we may redirect via a link (hereinafter jointly designated as the "gringas.es Services"). Please read these Terms and our "Privacy Policy" carefully before clicking on the "Finish Order" key to place the order. By using or placing an order through this website, you consent to be bound by these Terms and our "Privacy Policy" so, if you do not agree to all the Terms and the "Privacy Policy", you must not place any order.

    These Terms may be modified, so you must read them before placing each order.

    If you have any questions regarding the terms of purchase or privacy policy you can contact us through our correoinfo@gringas.es gestionjoyeria18k@gmail.com.


    These Terms are the only conditions applicable to the use of this website and supersede any other, except as expressly and in writing by Seller. These Terms are important to both you and us as they are designed to create a legally binding agreement between us protecting your rights as a customer and our rights as entrepreneurs. You represent that, by placing your order, you have read and accept these Terms without reservation.

    You agree that:

    • You may only use the website to make legally valid inquiries or orders.
    • You may not place any speculative, false or fraudulent orders. If we have reasonable grounds to consider that such an order has been made, we will be authorized to cancel it and inform the relevant authorities.
    • You also agree to provide us with a certain and correct manner your email address, postal address and/or other contact details and you consent that we may use this information to contact you if necessary (see our "Privacy Policy").
    • If you do not provide us with all the information we need, we will not be able to place your order.

    By placing an order through this website, you warrant to us that you are over 18 years of age and that you arehas the legal capacity to enter into binding contracts.

    A non-exclusive, free and personal license is granted to access and allow personal use of the website but it is prohibited to download (other than the preservation of the site), or modify the site or any part therein, unless expressly consented by GRINGAS in writing. This license does not include any resale or commercial use of the site or its content, any collection and/or use of any product descriptions, prices or any other information on the website; any use derived from this website or its content; any download or copy of account information or any use of data mining, robots or similar data collection and extraction. Any unauthorized use of the website will terminate the license granted by GRINGAS.


    The items offered through this website will not be available for Ceuta, Canary Islands, Melilla, Andorra and Gibraltar, not being GRINGAS responsible for problems that may arise at customs.


    This information and the details contained on this website do not constitute an offer to sell, but an invitation to do business. There will be no contract between You and us in connection with any product until your order has been expressly accepted by us (even if you have already been charged to your account). If your offer is not accepted and you have already been charged to your account, the amount of your offer will be refunded in full.

    To place an order, you must follow the online purchase procedure and click "Finish Order". After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted, as it constitutes an offer that You make to us to purchase one or more products. All orders are subject to our acceptance and we will confirm such acceptance by sending you an email confirming that the product is being shipped (the Shipping Confirmation). The contract for the purchase of a product between us (Contract) will be formalized only when we send you the Shipping Confirmation.

    Only those related products in the Shipping Confirmation will be the subject of the Contract. We will not be obliged to supply you with any other products that may have been ordered until we confirm the shipment of them in a separate Shipping Confirmation.

    The use of the website in a manner that contravenes these conditions or violates any applicable laws is prohibited. As an example and without limitation, you cannot use the website for the following:

    • Send, direct, use or reuse this website or from it any illegal, intimidating, defamatory, libelous, libelous, libelous, obscene, scandalous, provocative, pornographic, irreverent or otherwise unacceptable content or information; or any other that may give rise to civil or criminal liability; or containing software viruses, political messages, commercial offers, chain letters, mass mails and no form of spam.
    • Having unauthorized access to other systems
    • Interfere with the use or enjoyment of another person's website or interfere with or disrupt servers or networks connected to the website.
    • You accept responsibility for all electronic communications and content made from your GRINGAS account.

    You will indemnify GRINGAS and its affiliates for all losses, damages and reasonable expensescaused or suffered by GRINGAS, shall also indemnify any damages arising from a court decision, and all amounts paid by GRINGAS resulting from an agreement concluded by GRINGAS resulting from:

    • Any claim filed by a third party alleging a use by You defamatory, offensive or libelous, pornographic or obscene, or that violates any law, regulation or code of conduct.
    • Any claims filed by third parties alleging use by You in violation of the copyright or any other intellectual property rights of any third party;
    • Fine and penalties imposed by public authorities in connection with Your use of the Site.

    All orders for products are subject to their availability and, in this sense, if there are difficulties in their supply, or if there are no items left in stock, we reserve the right to provide you with information about substitute products of equal or higher quality and value that you may order. If you do not wish to place an order for these substitute products, we will refund any amount you may have paid.


    We reserve the right to remove any Product from this website at any time and/or to remove or modify any material or content on it. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse the processing of an order after we have submitted the Order Confirmation, and we reserve the right to do so at any time, in our sole discretion.

    We will not be liable to You or any third party for removing any product from this website, regardless of whether such product has been sold or not, remove or modify any material or content from the website, or for refusing to process an order once we have sent you the Order Confirmation.


    Upon receipt of the payment confirmation, your order will be sent, without prejudice to the provisions of Clause 5 above and unless extra circumstances occur we will attempt to send the order of the related product(s) in the Shipping Confirmation within 72 hours (on business days). Delivery times are approximate. This delivery time may be delayed by up to 45 days for one of the following reasons:

    • Customization of products;
    • Special items;
    • Unforeseen circumstances;
    • Delivery area;

    If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by setting a new delivery date or cancel the order with the full refund of the price paid. Please note in any case that we do not deliver on Saturdays, no Sundays.

    For the purposes of these Terms, it shall be understood that the "delivery" has occurred or that the product(s) have been "delivered" at the time of signing the receipt of the same at the agreed delivery address.

    Shipments will not be made to the Canary Islands, Andorra, Gibraltar, Ceuta and Melilla, unless previously agreed.

    Shipments will be made through the courier company Nacex both on the Peninsula and in international destinations.

    In case of deliveries in which customs have to pass through customs and the customs office retains the package, the recipient will have to take care of the management costs. This condition is accepted with the making of the purchase.

    In no case is GRINGAS responsible for the payment of customs management, nor the taxes derived therefrom.

    The delivery address is not changeable once the order has been processed. Please be sure to check the address before proceeding with the purchase.

    Shipping costs for the Peninsula will be borne by GRINGAS.

    Shipping costs for destinations in the Balearic Islands, France and the United Kingdom will be borne by the customer and will amount to 15 euros plus VAT for the Balearic Islands and France, and 20 euros plus VAT for the United Kingdom.

    Through the GRINGAS account you can track your order, as the Nacex entity will inform at all times the shipping status.


    By GRINGAS two delivery attempts are guaranteed at the indicated address, in case of not getting the shipment delivered, it will remain in the office of our courier that will be the company Nacex, which is closer to the delivery address for a maximum period of 7 days, exceeded that period, the goods will return to the GRINGAS plant and will have to contact GRINGAS , the customer must take care of the shipping and return costs, as well as the associated management costs.

    The impossibility of delivery can result in storage costs, which will be borne by the customer. It will be delivered in goal only and when expressly specified by the customer in the order.


    The risks of the Products will be borne by the customer from the moment of delivery.

    You will acquire ownership of the products when we receive full payment of all amounts due in connection with them, including any additional costs that have been passed on to GRINGAS.


    The price of the products will be the one stipulated at any time on our website, except in case of manifest error. Although we try to make sure that all prices listed on the page are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be considered cancelled and you will be refunded in full the amounts that have been paid.

    Given the particularities of the online purchase, the price of the products indicated on the website refers only to the purchases made therein, without having to match the retail price of GRINGAS establishments. In accordance with the above, the price indicated on the website is only considered binding for online purchases and in no way links to GRINGAS establishments.

    We will not be obliged to supply the product(s) to you at the wrong lower price (even if we have sent you the Shipping Confirmation) if the error in the price is obvious and unequivocal and could reasonably have been recognized by You as the incorrect price.

    The prices on the website include VAT and shipping costs, if applicable, which will be added to the total amount due.

    Prices may change at any time, but (except as set forth above) any changes will not affect orders for which we have already sent you a Shipping Confirmation.

    Once you have made your purchases, all the items you want to purchase will have been added to your cart and the next step will be to process the order and make the payment. To do so:

    • Click the "cart" button at the top of the page.
    • Click the "Finish purchase" button.
    • i>Fill in or verify the contact information, your order details, the address to which you want the order to be sent and the address to be sent the invoice.
    • Choose the payment method with which you want to make the purchase (credit card or Paypal) and enter the corresponding information.
    • Accept the "Terms and Conditions"
    • Click "Finish Order"
    • Payment can be made with Visa or Paypal and Mastercard cards. To minimize the risk of unauthorized access, your credit card details will be encrypted. Payment must be authorized at the time of placing the order, the total order amount will be debited at the time you confirm your purchase and you have accessed the payment gateway linked to your bank.

      By clicking "Finish Order" you are confirming that the credit card is yours.

      Credit cards will be subject to verification and authorization by the issuing entity, but if such entity does not authorize payment, we will not be liable for any delay or non-delivery and we will not be able to enter into any Contract with You.


      In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT), which will be passed on to the rate in force at the time of delivery.

      With regard to sales to other Member States of the European Union, in accordance with current rules on distance sales, deliveries shall be understood as localised and taxed in Spain, where the addressee is an individual and is established in another Member State. Where the consignee is an employer or professional, who makes the purchase for the exercise of his economic activity, and provides a VAT-VAT supply attributed by the tax authorities of another Member State, the supply shall be deemed to have been made and taxed in the country of destination.

      And when they buy customers from another EU state they must pay VAT.


      General rules


      The customer has the right to withdraw from the contract in the terms provided for in the Consolidated Text of the General Law for the Defense of Consumers and Users within 30 calendar days of receipt of the article.

      If the withdrawal occurs before GRINGAS has delivered the package to the company Nacex, the amount previously paid by the customer will be refunded.

      For the formalization of the withdrawal the customer must send the product, with his invoice received by email of the purchase, with its seal and corresponding labels and original packaging in perfect condition to GRINGAS (C/Maestranza 25 ground floor, 29016 Malaga).

      Formalized the withdrawal and return the item together with its original packaging, the price will be refunded as soon as possible, and in any case, within 15 calendar days of withdrawal, being able to deduct from the return price the shipping costs incurred by GRINGAS.

      GRINGAS will not accept the withdrawal of products that have been customized or earrings for hygiene reasons.

      Changes or returns

      It is possible to exchange or return the items purchased from GRINGAS within 30 days of purchase, provided that they have not been used except for earrings that will not be returned or exchanged for hygiene reasons. The change policy will be made depending on when the change or return occurs, so that the following scenarios may occur:

      1. a) If the customer makes the change without the order being in
      climbed by GRINGAS to the courier company, this can be made by another product without any additional costs for the customer. In the event that the new product purchased by exchange is less than the first amount, GRINGAS will refund the remaining amount. In the event that the new product purchased by exchange is of a higher amount, the customer will pay the difference in the price and in the case that the product is of the same price, one product will be exchanged for another without having new charge.
    • b) If the customer makes the change when GRINGAS has delivered the product to the customer, in this case, the customer must send to GRINGAS at the address located at C/ C/Maestranza 25 ground floor, 29016 Malaga and will be on behalf of GRINGAS the delivery of the changed product in the event that it is delivered in the Peninsula, in the event that the delivery takes place outside the Peninsula, the shipping costs will be the cost of the customer and therefore the customer must pay the delivery costs agreed with the Nacex courier consisting of 15 euros for the Balearic Islands and France, of 20 euros for the United Kingdom.
    • c) In the event that there have been two or more changes to the same purchase, the customer will be in charge of sending the product to GRINGAS to the address C/Maestranza 25 ground floor, 29016 Malaga and GRINGAS will pay the shipping costs within the peninsula, in case they are outside the Peninsula the costs will be of the customer's expense and must pay the delivery costs agreed with the Nacex courier consisting of 15 euros for the Balearic Islands and France, of 20 euros for united Kingdom.
    • In the event that you wish to exchange your item for another one you must contact our Customer Service info@gringas.com and once we receive the product and verify that it has not been used or removed the sticker that certifies our brand and is in perfect condition, we will send you the new product requested. Remember that the product may not have been used and must be in its original packaging.

      Returns made by the customer's free decision or because the product has a possible tare or damage will be differentiated.

      1. a) For returns that the customer freely wishes to make, if GRINGAS has incurred any costs as a result of the shipment, he may pass on them and deduct them from the amount of the refund.
      2. b) For returns for reasons based on a tare or damage, the customer will make the return without defraying any cost for the return.

      The process to proceed with the return for the latter reason will be as follows, the customer must contact the customer service department in the email gestionjoyeria18k@gmail.com and indicate the damages that have suffered, sending the product with the purchase ticket and in the original packaging, once the damage verified by GRINGAS will proceed to the refund of the amount or the exchange for another GRINGAS product within the maximum period of 14 days.

      GRINGAS will not change, return products that have been customized, or those that are damaged as a result of misuse, stains, falls or shocks.

       Shipping address for changes: GRINGAS

      Local offices

      C/Maestranza 25 ground floor, 29016 Malaga

      If you have any questions, you can contact us through our web contact form, by email gestionjoyeria18k@gmail.com.

      At the moment it is only possible to make changes and returns in our online store with the office address indicated above.

      GRINGAS will not be liable for any damages or losses that may have been made by courier companiesshipments of both pickups and deliveries.


      Our liability in relation to any product purchased on our website will be strictly limited to the purchase price of such product. This party is not responsible in the following cases:

      1. In the event of death or personal injury caused by our negligence;
      2. In case of fraud or fraudulent misrepresentation;
      3. In any matter where it is unlawful or unlawful that we exclude, limit or attempt to exclude or limit our liability.

      Without prejudice to the provisions of the preceding paragraph and to the extent permitted by law, and unless otherwise provided in these Terms, we will not accept any liability for indirect damages that occur as a side effect of the main losses or damages, which occur in any way, and whether caused by civil wrongdoing (including negligence) , non-compliance with the contract or others, even if they could have been foreseen, including but not limited to the following:

      1. loss of revenue or sales;
      2. loss of business;

      iii. loss of profit or loss of contracts

      1. expected savings loss;
      2. data loss;
      3. loss of management time or office hours.

      Failure by You to comply with any of the terms and conditions may result in the withdrawal or cancellation of the order by GRINGAS, without prior notice to the customer, nor right to compensation.

      Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless expressly stated otherwise therein.

      All product descriptions, photographs, information and materials on this website are provided "in the state in which they are located" and without express, implied or otherwise arising's warranties.

      GRINGAS is not responsible for the photographs of the website because they are considered depending on the computer or device, the size may vary, as well as details of the jewels that have been enlarged in the photographs so that their specific characteristics can be determined in these.

      To the extent possible as permitted by law, we exclude all warranties by leaving safe those guarantees that cannot be legitimately excluded from consumers.

      The products we sell, especially diamond products and other natural stones, can often exhibit the characteristics of the natural materials used in their manufacture. These characteristics such as variation in colors will not be considered defects or taras. On the contrary, you should count on your presence and appreciate them. We only select the products of the highest quality, but the natural characteristics are inevitable and must be accepted as part of the individual appearance of the product.

      In no event shall GRINGAS be liable for any damage, loss, claims or expenses of any kind, whether or not they come from the use of the website, the information acquired or accessed by or through it, computer viruses, operational failures or interruptions in service or transmission or failures in the line; the use of the website, whether by direct connection or by link or other means, constitutes a notice to any user that these possibilities may occur.

      It is forbidden to transmit or send through the website any illegal or illicit content, computer virus or messagethat generally affect or violate grINGAS or third party rights.

      GRINGAS is not responsible for non-proprietary websites that can be accessed through links or any content made available by third parties. Any use of a link or access to a non-own website is made at the user's sole risk and will. GRINGAS does not recommend, or guarantee any information obtained by or through a link, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or the information obtained through it, or the attempt to use a link, both when accessing the website and accessing the information of other websites from the web.

      Under no circumstances will GRINGAS be liable for any direct, indirect, special, incidental, consequential damages, including, but not limited to loss of information or utilities, as a result of use or inability to use the material on this site in the event that your use of any part of the material leads to the need to repair it, as You assume any cost arising therefrom.

      GRINGAS strives to ensure high quality standards in all its products. All jewelry products have the seal of noble metals: Gold 18 kt (750/000).

      GrINGAS shall also be liable for a period of 6 months for the warranty for jewelry products and only for gold pieces, therefore not including such warranty period other parts of products, such as yarn laces or other materials. Cases that the customer has misused or improperly used the GRINGAS product are excluded from this warranty period.

      If You do not comply with these Terms of Use and even if GRINGAS does not take any action, GRINGAS will be authorized to exercise the rights and remedies that apply to you.


      This website is the property of GRINGAS. The intellectual property rights and rights of exploitation and reproduction of this website of its pages, screens, the information they contain, their appearance, and design, as well as the links ("hyperlinks") established from it to other websites of any associated company are the exclusive property of them unless otherwise specified. All the names, designs and/or logos that make up this website are duly protected trademarks. You hereever acknowledge and consent that any copyright, trademark and other intellectual property rights in the materials or content provided as part of the website correspond at all times to GRINGAS or to those who licensed us to use it.

      You may use such material only in the manner expressly authorized by us or by those who licensed us to use it. This will not prevent you from using this website to the extent necessary to copy your order information or Contact details.

      It is forbidden to reproduce, transmit, modify or delete the information, content or warnings of this website without the prior written authorization of GRINGAS.


      Applicable law requires that some of the information or communications we send to you be in writing. By using this website, you agree that most communications with us are electronic. However, you may choose not to receive these communications via email if you make written communication to our customer service department or in the gestionjoyeria18k@gmail.com mail.

      We will contact you by email, phone or provide you with information by posting notices on this website. For contractual purposes, you consent to the use of this elected mediumyou acknowledge that any contract, notice, information and other communications that we send to you electronically comply with the legal requirements to be in writing. This condition will not affect your statutory rights.

      1. Notifications

      The notifications you send us should preferably be sent through our contact channels reported in the "contact section of the website". Unless otherwise stated, we may send communications to either the e-mail or to the postal address provided by you when placing an order.

      Notifications will be deemed to have been received and have been correctly made at the same time as they are posted on our website, 24 hours after an email has been sent, or three days after the postage date of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was properly sealed and that it was duly delivered in the post office or in a mailbox and, in the case of an email, that it was sent to the email address specified by the recipient.


      The Agreement between You and us is binding on you and us, as well as our respective successors, assigns and successors.

      You may not transmit, assign, tax or otherwise transfer a Contract or any of the rights or obligations arising therefrom on your behalf or to You, without obtaining our prior written consent from GRINGAS.

      We may transmit, assign, tax, subcontract or otherwise transfer a Contract or any of the rights or obligations arising therefrom to us or to us, at any time during the term of the Contract. For the avoidance of doubt, such transmissions, assignments, levies or other transfers will not affect the rights you have as consumers recognized by law or will void, reduce or otherwise limit the express or tacit warranties that we may have granted you.


      We will not be liable for any breach or delay in fulfilling any of our obligations under a Contract, the cause of which is due to events beyond our reasonable control ("Force Majeure Cause").

      Force Majeure Causes shall include any act, event, failure to exercise, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:

      1. Strikes, lockouts or other claims.
      2. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparations for war.
      3. Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
      4. Impossibility to use trains, ships, aircraft, motor transport or other means of transport, public or private.
      5. Impossibility to use public or private telecommunications systems.
      6. Acts, decrees, legislation, regulations or restrictions of other governments.
      7. Strike, failures or accidents of maritime or river transport, postal or any other type of transport.

      Our obligation to comply under a Contract shall be deemed to be suspended for the period in which the Force Majeure Cause continues, and we will have an extension within the time limit to fulfill our obligation for the duration of such period. We will put all the means reasonedto terminate the Force Majeure Cause or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Cause.

      1. Resignation

      If during the term of a Contract, we stop insisting on strict compliance with any of the obligations assumed under it or any of these Terms, or if we stop exercising any of the rights or remedies that we are entitled to exercise or enter into under such Agreement or these Terms, such fact shall not constitute a waiver of such rights or remedies , nor will it relieve You of fulfilling such obligations.

      Our waivers to enforce shall not constitute a waiver on our part to enforce subsequent compliance.

      No waiver by us of any of these Terms and Conditions shall take effect unless expressly stipulated to be a waiver and communicated to You in writing in accordance with the provisions of the notices section above.

      1. Divisibility

      If any of these Terms or any provision of a Contract is held to be invalid, illegal or unenputable to any extent by the competent authority, they shall be separated from the remaining Terms, Conditions and Provisions that shall remain valid to the extent permitted by law.


      These Terms and any documents expressly referenced herein constitute the entire agreement between You and us in connection with the subject matter of the Agreement and supersede any prior agreements, agreements or promises agreed between You and us orally or in writing.

      You and we acknowledge that you have agreed to enter into this Agreement without having relied on any statement or promise made by the other party or that you may infer from any statement or writing in the negotiations entered into by the two parties prior to such Agreement, except as expressly referred to in these Terms.


      We have the right to revise, suspend, cancel, restrict, update and modify these Terms at any time. You will be subject to the policies and Conditions in effect at the time you place each order, unless by law or decision of government agencies we must make changes to such policies, Terms or "Privacy Policy", in which case any changes will also affect orders that you have previously placed.

      Your continued use of the website means acceptance of such terms of use and their possible changes.


      There are a number of cares that will simply extend the life of your jewel, especially in the pieces of jewelry that are composed of natural stones.

      For example, we suggest the following tips:

      • Take off your jewel ? Gringas before carrying out activities that could damage it, such as the exercise of sport or a lot of contact with water in cases where the jewel apart from gold, is composed of other materials such as yarn laces, fabrics, natural stones.
      • Avoid contact of your GRINGAS jewel with cosmetic or/and household products, as they sometimes contain some ingredients that can damage the color of the stones
      • Avoid wetting the thread cord to avoid material deterioration.
      • For cleansing, gently rinse them with warm water and then dry them with a suede skin or a diaper
      or soft.
    • Check the fasteners frequently.
    • Don't expose the jewellery Gringas sudden changes in temperature.
    • For proper preservation, it is preferable that you store your products . . . . . . . . . . . . . . . . . . . . . . . . . Gringas individually in their original cases, they are prepared to protect your jewelry. If you opt for a jeweler, try to keep them in a separate compartment from other pieces. Try to keep the chains closed and placed flat to prevent knot formation.
    • If you have any questions, you can contact us by sending an email to gestionjoyeria18k@gmail.com or by calling +34 627341020 Monday to Friday from 9:00 to 14:30 hr and from 15:30 to 20:30 h.


      Website texts may be available in languages other than Spanish. It may have been translated by a person or by software without intervention, or human review. These translations are provided for your convenience and GRINGAS does not guarantee that the translation is accurate or complete, whether it is a machine translation or if it has been performed by a person.


      Your comments and suggestions will be well received. Please send us such comments and suggestions via email sent to gestionjoyeria18k@gmail.com or the contact options indicated on the website.


      These conditions of use are governed by and interpreted in accordance with Spanish law. The contract signed between you and GRINGAS is governed by the Law and the applicable Jurisdiction in accordance with the contract that will be Spanish law. In case of contradiction or interpretation of this contract the applicable jurisdiction will be the Courts of Madrid Capital waived the user of the website or buyer to the own jurisdiction that may correspond. In the event that any of the sections of these General Terms and Conditions of Use are deemed invalid and/or unforceable, this clause shall not affect the validity of the general content of these terms and conditions that will remain in force.